Hoco Power bank “J123 Element” 10000mAh

Delivery Information

Estimated Delivery Times

We aim to dispatch and deliver most orders within 1–2 working days when placed before 4:00 PM (Monday to Friday), subject to stock availability and courier network conditions.
Please note: delivery timeframes are estimates only and may be affected by courier delays, weather conditions, peak periods, or other unforeseen events.

Address Accuracy & Redelivery

To ensure quick and successful delivery, please double-check your shipping details at checkout.
If an incorrect or incomplete address is provided, or if the courier cannot access your property, a redirection or redelivery fee may apply.

Courier Charges

Some addresses may incur additional courier fees (e.g., rural deliveries, oversized or bulk items). If this applies, we will contact you before dispatch to confirm and arrange payment of any extra charges.

Delivery Delays

If your parcel has not arrived within 5 working days of dispatch, please reach out to our customer support team for assistance:

📧 Email: techplusstore123@gmail.com
📞 Phone: +64 28 8514 2925